Troubleshooting
Smart Home Appliance Troubleshooting
265 common problems, sorted by appliance: what's causing them and what to do about it.
Smart Kitchen
Energy & Smart Home
Smart Thermostats
Home Energy Monitors
Balcony Solar Panels
Home Batteries
Smart Lighting
Smart Light Switches
Smart Blinds & Shutters
Air Quality Monitors
- My air quality monitor gives inconsistent readings
- The batteries in my air quality monitor die within two weeks
- How do I set the alert thresholds on my air quality monitor?
- My air quality monitor shows high CO2 levels even with the windows open
- The history on my smart air quality monitor has gaps in the data
Water Leak Detectors
- My water leak detector keeps triggering false alarms
- The shutoff valve on my water leak detector won't cut off the water anymore
- How long does a water leak detector battery last?
- My water leak detector doesn't sound its alarm even when there's water
- My water leak detector's alerts arrive several minutes late
Smart Home Hubs
Home EV Chargers
Home Security
Video Doorbells
- My video doorbell stopped sending notifications
- The night vision on my video doorbell is gray and washed out
- My video doorbell battery dies in a few days
- My video doorbell's microphone crackles so badly that conversations are impossible to hear
- My video doorbell's field of view doesn't cover the whole entryway
Indoor Security Cameras
Outdoor Security Cameras
Smart Locks
Home Security Systems
- My smart alarm system keeps going off at night for no reason
- The siren on my smart alarm system won't sound anymore
- How do I set up auto-rearm on a smart alarm system?
- The exit delay on my smart alarm system is too short and it goes off as I leave
- My smart alarm system's event history has been blank since the last update
Smoke & CO Detectors
Motion Sensors
Item Trackers
Video Intercoms
Smart Safes
Comfort & Air Quality
Air Purifiers
Smart Humidifiers
Smart Dehumidifiers
Smart Portable Air Conditioners
- My portable air conditioner isn't cooling the room anymore
- The exhaust hose on my portable AC heats up the room instead of venting outside
- My portable air conditioner is leaking water
- The compressor on my portable AC cuts out and restarts every two minutes
- The remote control for my smart portable AC has stopped working entirely
Smart Fans
Smart Space Heaters
Smart Weather Stations
- The outdoor sensor on my weather station stopped sending data
- How do I calibrate the barometric pressure on my smart weather station?
- The display on my smart weather station keeps flickering
- The rain gauge on my smart weather station is clogged and stopped recording rainfall
- The anemometer on my smart weather station is stuck and always reads 0 mph
Smart Essential Oil Diffusers
Sunrise Alarm Clocks & Light Therapy Lamps
- My sunrise alarm clock isn't bright enough in the morning
- My sunrise alarm clock's sound alarm stopped going off
- The time on my sunrise alarm clock drifts several minutes a week
- My sunrise alarm clock jumps from 0 to 100% brightness in seconds instead of 30 minutes
- The FM radio on my smart sunrise alarm clock crackles and loses the station
Smart Curtains
Cleaning & Home Care
Robot Vacuums
- My robot vacuum gets lost and can't find its way back to the dock
- The brush roll on my robot vacuum is tangled with hair
- My robot vacuum's battery dies before it finishes mapping
- My robot vacuum won't cross door thresholds because of its cliff sensors
- My robot vacuum keeps disconnecting from Wi-Fi every few hours
Robot Vacuum & Mop Combos
Window Cleaning Robots
- My window cleaning robot keeps losing its grip and almost falls
- My window cleaning robot leaves streaks after every pass
- My window cleaning robot beeps nonstop and says suction is low
- My window cleaning robot leaves a streak down the middle of the glass on every pass
- My window cleaning robot is losing suction and sliding down the glass
Cordless Stick Vacuums
Steam Cleaners
Steam Irons & Steam Generators
- My steam generator iron spits water onto my clothes
- The soleplate on my iron sticks and drags on fabric
- The descale light on my steam generator iron stays on after descaling
- My steam generator iron spits brown drops that stain clothes
- The soleplate of my steam generator iron sticks to fabric and leaves shiny marks
Smart Dishwashers
- My smart dishwasher isn't drying the dishes at the end of the cycle
- My dishwasher shows error code E15 and cuts off the water supply
- The app for my smart dishwasher keeps disconnecting
- My smart dishwasher leaves dishes soaking wet after the drying cycle
- The detergent pod in my smart dishwasher comes out undissolved
Smart Washers & Dryers
Smart Yard & Outdoor
Robot Lawn Mowers
- My robot mower crosses the boundary wire and wanders out of the yard
- The blades on my robot mower keep jamming in tall grass
- The charging station for my robot mower stopped charging it
- My robot mower cuts unevenly and leaves taller strips of grass
- The blades on my robot mower wear out unusually fast and tear the grass
Smart Irrigation
- The valve on my smart irrigation system is stuck open
- My irrigation controller ignores the schedule I set in the app
- My smart irrigation system keeps watering even with a rain sensor
- My smart irrigation system turns on at the wrong time despite the schedule
- The soil moisture sensor on my smart irrigation system gives wildly wrong readings
Smart Outdoor & Solar Lighting
- My solar outdoor lights won't charge, even in full sun
- My motion-sensor outdoor light keeps turning on at night for no reason
- Water is leaking into my smart outdoor light fixture
- My smart outdoor light stays on all the time despite the motion sensor
- The solar panel on my outdoor light doesn't charge the battery enough anymore
Smart Gate & Garage Door Openers
Robotic Pool Cleaners
- My robotic pool cleaner won't sink and stays at the surface
- The impeller on my robotic pool cleaner is clogged with leaves
- The cord on my robotic pool cleaner tangles every cycle
- My robotic pool cleaner floats up and won't stay on the pool floor
- The filter on my robotic pool cleaner clogs less than 10 minutes into a cycle
Smart Grills & Griddles
Portable Power Stations
Outdoor Alarms & Sensors