Water is leaking into my smart outdoor light fixture
Home Nura guide — category: Smart Outdoor & Solar Lighting
Diagnosis
Warning: this symptom can point to a serious hardware defect. Stop using the device until you know the cause. We recommend contacting the manufacturer or an authorized repair service before you try to use it again.
What to do
Unplug it right away and stop using it. Document the symptom (photos, video, the sounds it makes), then contact the manufacturer's support team. Keep your proof of purchase handy: any warranty claim starts there.
Repair or replace?
If the problem is still there after these checks and the appliance is out of warranty, weigh the repair estimate against the cost of a new model.
If you're replacing it
Smart Outdoor & Solar Lighting: the picks from our buying guide
- View on Amazon →
Best overall
eufy Solar Wall Light Cam S120
A 300-lumen solar wall light with a 2K camera, motion sensor and Wi-Fi alerts, rated IP65, with no cable to run.
Photo: © eufy (Anker Innovations)
- View on Amazon →
Best for solar mood lighting
Govee Outdoor Solar String Lights
A 33 ft (10 m) solar string light with RGBICW bulbs, controlled over Bluetooth with scenes and schedules, for a patio with no outdoor outlet.
Photo: © Govee
- View on Amazon →
Best premium landscape lighting (wired)
Philips Hue Lily Outdoor Spot Base Kit
Three 24 V color spotlights at 600 lumens each, IP65, controlled through the Hue Bridge with Alexa, Google Home, Apple Home and Home Assistant.
Photo: © Philips Hue
As an Amazon Associate I earn from qualifying purchases. Amazon affiliate links: we earn a commission at no extra cost to you.
Other common problems in this category
These issues affect the same type of appliance — each one comes with a diagnosis and the steps to take.
- Smart Outdoor & Solar LightingMy solar outdoor lights won't charge, even in full sun
- Smart Outdoor & Solar LightingMy motion-sensor outdoor light keeps turning on at night for no reason
- Smart Outdoor & Solar LightingMy smart outdoor light stays on all the time despite the motion sensor
- Smart Outdoor & Solar LightingThe solar panel on my outdoor light doesn't charge the battery enough anymore
Frequently asked questions
Check the manufacturer's warranty first: how long it lasts and what it covers vary by brand and model, so read the terms for yours and keep your proof of purchase. If you bought it new in the EU, a two-year legal guarantee also applies (Directive (EU) 2019/771), covering defects present at delivery, whenever they first show up.
If you're still within the seller's return window, a return or exchange is usually the fastest fix. After that, go through the manufacturer's support team: it handles warranty claims and can often repair the unit even after the warranty has run out. Either way, keep your proof of purchase.
Our public methodology lowers the Nura Score /10 of any model in our Smart Outdoor & Solar Lighting guide whose recurring failures show up in owner reviews. A model that breaks down too often never makes it to the top, whatever the brand.
Generally, yes, if you stick to routine maintenance: cleaning, replacing a gasket, recalibrating. Irreversible changes to the hardware are what can cause problems, so read your warranty terms before you open anything up. Anything the manufacturer's manual walks you through is the safe zone.
Your proof of purchase, the exact model name and a record of the symptom: photos, a short video, the sound it makes and any error code. Note when the problem started and what you've already tried. With all that in hand, support can pin down the problem much faster.