Troubleshooting
Smart home appliance troubleshooting
265 common problems sorted by appliance, each with a diagnosis and the recommended steps.
Smart Kitchen
Energy & Smart Home
Smart Thermostats
- My smart thermostat does not reach the target temperature
- The batteries in my smart thermostat drain too quickly
- My smart thermostat keeps losing its Wi-Fi connection
- The screen on my smart thermostat is frozen and no longer responds to touch
- My smart thermostat turns the heat off at night despite the night schedule
Home Energy Monitors
- My home energy monitor shows an incorrect reading
- My home energy monitor has stopped reporting data
- How do I install a home energy monitor without touching the utility meter?
- My smart energy monitor shows phantom consumption spikes at night
- The consumption history on my smart energy monitor is erased after every firmware update
Balcony Solar Panels
- My balcony solar kit is producing less than advertised
- The micro-inverter on my balcony solar kit won't start anymore
- How do I clean a balcony solar panel without damaging it?
- The micro-inverter on my balcony solar kit emits a continuous beep
- The app for my balcony solar kit reads 0 W despite full sunshine
Home Batteries
Smart Lighting
Smart Light Switches
Smart Blinds & Shutters
Air Quality Monitors
- My air quality monitor gives inconsistent readings
- The batteries in my air quality monitor die within two weeks
- How do I set the alert thresholds on my air quality monitor?
- My air quality monitor shows constantly high CO2 levels even with the windows open
- The measurement history on my smart air quality monitor has data gaps
Water Leak Detectors
- My water leak detector keeps triggering false alarms
- The shut-off valve on my water leak detector won't cut off the water anymore
- How long does the battery of a water leak detector last?
- My water leak detector no longer triggers the audible alarm despite water being present
- My water leak detector sends the notification with a delay of several minutes
Smart Home Hubs
Home EV Chargers
Home Security
Video Doorbells
- My video doorbell has stopped sending notifications
- The night vision on my video doorbell is grey and washed out
- My video doorbell battery drains within a few days
- The microphone on my video doorbell crackles, making conversation impossible to hear
- The field of view on my video doorbell doesn't cover the whole entryway
Indoor Security Cameras
Outdoor Security Cameras
- The infrared on my outdoor camera washes out the image at night
- My outdoor camera got water inside and no longer powers on
- My outdoor camera misses the important events
- The lens on my outdoor camera fogs up in the morning leaving a blurry image
- My outdoor camera sends the motion alert thirty seconds late
Smart Locks
Home Alarm Systems
- My smart alarm system keeps giving false alarms at night
- The siren on my smart alarm system won't sound anymore
- How do I set up automatic re-arming on a smart alarm system?
- The arming delay on my smart alarm system is too short, so it goes off as I'm leaving
- The event history on my smart alarm system has been empty since the last update
Smoke & CO Detectors
- My smart smoke detector beeps at random intervals
- My CO detector triggers an alarm with no obvious cause
- How long does a smart smoke detector actually last?
- The monthly test on my smart smoke detector fails without an error message
- My smart CO detector shows high ppm readings even though the furnace or boiler is off
Motion Sensors
Item Trackers
Video Intercoms
Smart Safes
Comfort & Air Quality
Air Purifiers
Smart Humidifiers
Smart Dehumidifiers
- The tank on my dehumidifier barely fills up anymore
- My dehumidifier compressor has become very noisy
- How much power does a dehumidifier use when running continuously?
- The heat exchanger on my smart dehumidifier frosts over and the unit stops
- My smart dehumidifier shows the full-tank alarm even though the tank is empty
Portable Air Conditioners
- My portable air conditioner has stopped cooling the room
- The exhaust hose on my portable AC heats up the room instead of venting outside
- My portable air conditioner is leaking water
- The compressor on my portable AC cuts out and restarts every two minutes
- The remote control for my smart portable AC has stopped working entirely
Smart Fans
Smart Space Heaters
Smart Weather Stations
- The outdoor sensor on my weather station has stopped reporting data
- How do I calibrate the pressure reading on my smart weather station?
- The display on my smart weather station keeps flickering
- The rain gauge on my smart weather station is clogged and no longer records rainfall
- The anemometer on my smart weather station is stuck and always reads 0 km/h
Smart Essential Oil Diffusers
- My essential oil diffuser has stopped misting
- The LED indicator on my diffuser stays off
- How do I clean an essential oil diffuser without damaging it?
- The tank on my smart diffuser leaks from the base and stains the furniture
- The timer on my smart diffuser does not turn off the unit at the scheduled time
Wake-Up Lights & Light Therapy Lamps
- My wake-up light is too dim in the morning
- The sound alarm on my wake-up light won't go off anymore
- The clock on my wake-up light drifts by several minutes each week
- The sunrise simulation on my wake-up light jumps from 0 to 100% in seconds instead of thirty minutes
- The FM radio on my smart wake-up light crackles and loses the frequency
Smart Curtains
Cleaning & Home Care
Robot Vacuums
- My robot vacuum gets lost in the house and can't find its way back to the dock
- The main brush of my robot vacuum is jammed with hair
- My robot vacuum's battery no longer lasts a full mapping cycle
- My robot vacuum refuses to cross door thresholds because of the cliff sensor
- My robot vacuum keeps disconnecting from Wi-Fi every few hours
Robot Vacuum & Mop Combos
Window Cleaning Robots
- My window-cleaning robot keeps losing grip and nearly falls
- My window-cleaning robot leaves streaks after every pass
- My window-cleaning robot beeps non-stop and reports low suction
- My window-cleaning robot leaves a streak in the centre of the glass every pass
- The suction pad on my window-cleaning robot is losing grip and the unit slides
Cordless Stick Vacuums
- My cordless stick vacuum's runtime has dropped sharply
- My cordless stick vacuum shuts off on its own after a few minutes
- The filter on my cordless stick vacuum gives off an unpleasant smell
- My cordless stick vacuum makes a high-pitched whistle on max power
- The LED indicator on my stick vacuum flashes red and the unit will not start
Steam Cleaners
Irons & Steam Generator Irons
- My steam generator iron spits water onto my clothes
- The soleplate of my iron keeps snagging the fabric
- The anti-scale light on my steam generator iron stays on after descaling
- My steam generator iron spits brown drops that stain clothes
- The soleplate of my steam generator iron sticks to fabric and leaves shiny marks
Smart Dishwashers
- My smart dishwasher has stopped drying the dishes at the end of the cycle
- My dishwasher shows error code E15 and cuts off the water supply
- The app for my smart dishwasher keeps disconnecting
- My smart dishwasher leaves dishes soaking wet after the drying cycle
- The detergent tab in my smart dishwasher doesn't dissolve and stays intact
Smart Washers & Dryers
- My smart washing machine vibrates violently during the spin cycle
- A bad smell is coming from my washing machine drum
- My washing machine won't spin anymore and the laundry stays soaked
- My smart washing machine vibrates excessively and walks during the spin cycle
- The door seal on my smart washing machine gives off a persistent musty smell
Smart Yard & Outdoors
Robot Lawn Mowers
- My robot mower crosses the boundary wire and leaves the yard
- The blades of my robot mower keep jamming on tall grass
- The charging base of my robot mower has stopped recharging
- My robot mower cuts the grass unevenly, leaving taller strips
- The blades on my robot mower wear out abnormally fast and tear the grass
Smart Irrigation
- The valve on my smart irrigation system is stuck in the open position
- My irrigation controller ignores the schedule set in the app
- My smart irrigation keeps running despite the rain sensor
- My smart irrigation system triggers at the wrong time despite the schedule
- The soil moisture sensor of my smart irrigation gives wildly wrong readings
Smart Outdoor Lighting
- My solar outdoor lights won't charge, even in full daylight
- My motion-sensor outdoor light keeps turning on at night for no reason
- Water is leaking into my smart outdoor light fixture
- My smart outdoor light stays on permanently despite the motion sensor
- The solar panel on my outdoor light no longer charges the battery enough
Smart Gate & Garage Door Openers
Robotic Pool Cleaners
Smart Grills & Griddles
Portable Power Stations
Outdoor Alarms & Sensors