What is the real Bluetooth range of an object tracker?
Home Nura guide — category Item Trackers
Diagnosis
This symptom is common and usually harmless. In most cases, a targeted clean or a small change in usage fixes the problem in under ten minutes.
Recommended procedure
Unplug the device, let it cool down, then clean the affected part with warm water and mild soap (never abrasive sponges on non-stick coatings). Reassemble, plug back in and run a short empty cycle to test.
Repair or replace?
If the fault persists after these checks and the appliance is no longer under warranty, compare the repair quote with the price of a new model.
If you replace it
Item Trackers: the models in our buying guide
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Best overall (iPhone)
Apple AirTag (2nd generation)
Very dense Apple Find My network, UWB Precision Finding up to 50% farther, louder speaker, replaceable CR2032 battery and IP67.
Photo: © Apple
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Best for Android and mixed households
Chipolo POP
Works with Apple Find My or Google Find Hub, a ringer of around 120 dB among the loudest, replaceable battery and made in Europe.
Photo: © Chipolo
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Best value
Ugreen FineTrack Duo
Entry-level tracker for Apple or Google, USB‑C rechargeable for up to 12 months, IP68, often sold in multi-packs for the whole family.
Photo: © Ugreen
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Other common failures on this category
These incidents affect the same type of appliance — diagnosis and recommended procedure for each.
Frequently asked questions
In Europe, any item trackers bought new from an official reseller benefits from a legal conformity guarantee of at least two years (Directive (EU) 2019/771). This guarantee covers defects present at delivery, whenever they first manifest.
You can pick: European law puts the legal guarantee on the seller, not the manufacturer. In practice, a store return is usually faster, but the manufacturer can repair if the damage is out of warranty. Keep proof of purchase.
Our public methodology adds a Nura Score /10 penalty to any item trackers whose recurring failures are documented in European user feedback. A model that breaks too often never tops our charts, brand notwithstanding.
Yes, within the limits of the European "right to repair": routine maintenance tasks (cleaning, gasket replacement, calibration) never void the legal warranty. Only irreversible hardware modifications can be a problem. For a item trackers, any handling documented in the manufacturer's manual stays covered.
The directive imposes a two-year legal conformity guarantee, with a presumption of pre-existing defect during the first twelve months — the burden of proof is on the seller. For a item trackers that breaks in that window, you're entitled to free repair or replacement, no strings attached on typical use.